Lab Notes

Don’t Be a Hero – Advice for a PM

There’s a prevailing archetype of the product manager as a superhero, CEO, fearless leader, and ultimate decider. See her there, standing at the top of the full stack, her cape blowing in the wind, platform data streaming into one ear, customer insight into the other, and beautiful, perfect feature prioritization methodically getting channeled into Trello/Jira/Aha Read more…

Say Goodbye to Boring eLearning

The Big Know

When you hear the word eLearning, what’s the first thought that comes to mind? Boring. Compliance. Required? You probably don’t think about its scale and on-demand availability, the multi-media experience, or the ability to measure performance and ROI. If you’ve spent any time in a corporate setting, I wouldn’t be surprised if your first reaction Read more…