Lab Notes

Don’t Be a Hero – Advice for a PM

There’s a prevailing archetype of the product manager as a superhero, CEO, fearless leader, and ultimate decider. See her there, standing at the top of the full stack, her cape blowing in the wind, platform data streaming into one ear, customer insight into the other, and beautiful, perfect feature prioritization methodically getting channeled into Trello/Jira/Aha Read more…

Innovation Through the Eyes of Leaders

GoKart Labs client summit

We are well past the stage where innovation is a nice-to-have practice in your organization. We are in the ‘Age of the Customer.’ That’s why we’re hosting our first annual Client Summit, aimed at sharing real, actionable insights on how to thrive in this the current business climate with human-centered design methods and new thinking that Read more…

From Professional to Patient: Experiencing Healthcare’s Digital Innovation (or Lack Thereof) Firsthand

healthcare innovation

Since joining the GoKart Labs team about a year ago, I’ve had the pleasure of collaborating with coworkers and clients to help solve complicated digital problems in some highly regulated industries, like finance, education, and healthcare. Because of my job, I get a front-row seat to some of the most exciting innovations and startups in healthcare especially. Read more…